Who this notice covers
This website presents FRS Trading and FKI, together referred to here as FRS Group. For privacy questions, contact farhat@frstrading.com or write to FRS Group, Arjumand Offices and Retail, Business Center - Office 05, Royal Class - Dubai Investment Park First - Green Community Village - Dubai, United Arab Emirates.
Information you provide
When you submit an enquiry, we receive your name, email address, company and telephone details, selected division, product or finish preference and project requirements. Please share only information relevant to your request and avoid sending sensitive personal information.
How enquiries are handled
Your submission is saved as a private enquiry record in WordPress and an email notification is sent to the FRS team. We use these details to respond, prepare requested quotations or samples, clarify specifications and manage related project communication. A submission reference confirms that the website processed your enquiry; it is not an order acceptance or a guarantee of a response time.
Technical information and service providers
Our hosting and email services process information needed to operate the website and deliver messages. This can include connection information and server logs. The enquiry form uses a short-lived, hashed connection identifier to limit repeated submissions. Access to enquiry records is restricted to authorised website users. Relevant details may be shared with the FRS business or service provider handling your request.
Maps and external links
The contact page embeds Google Maps and links to the FRS business listing. Loading an embedded map can send connection information to Google. Google and other linked services apply their own privacy notices and cookie practices. You can contact us by telephone or email instead of using these services.
Cookies
WordPress and website components may use cookies for site operation, security and signed-in administration. Third-party embedded services may use their own cookies. Browser settings allow you to manage cookies. This notice and relevant choices should be updated if optional analytics or advertising tools are added.
Retention and your choices
Enquiry information is retained as needed to respond to your request, manage the related business relationship and meet applicable record-keeping obligations. You may ask us about your information, request correction or deletion, or ask us to stop optional follow-up by emailing farhat@frstrading.com. Requests are handled subject to applicable law and legitimate record-keeping requirements.
Updates
We may update this notice when the website or its processing changes.